Refund & Returns Policy

At Shedrickc Digital, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your order for any reason, our Refund & Returns Policy outlines the steps you can take to return a product and receive a refund.

Return Policy

Eligibility for Returns

• Items must be returned within 30 days from the date of purchase.
• Products must be in their original condition, unused, and in the original packaging.
• Proof of purchase is required for all returns.

Non-Returnable Items

• Gift cards
• Downloadable software products
• Some health and personal care items

How to Initiate a Return

1. Contact Us: Email us at info@shedrickcdigital.com with your order number, the item(s) you wish to return, and the reason for the return.
2. Receive Instructions: Our customer service team will provide you with return instructions, including the return address.
3. Ship the Item: Carefully pack the item(s) and ship them to the provided address. We recommend using a trackable shipping service or purchasing shipping insurance.

Refunds

Processing Your Refund

• Once we receive and inspect your return, we will send you an email to notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at info@shedrickcdigital.com.

Exchanges

Damaged or Defective Items

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@shedrickcdigital.com and send your item to the return address provided.

Return Shipping

Responsibility for Shipping Costs

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contact Us

If you have any questions about our Refund & Returns Policy, please contact us at:

• Email: info@shedrickcdigital.com
• Phone: +1 737 2821 606

Thank you for shopping with Shedrickc Digital. We appreciate your business and are here to assist you with any concerns or questions you may have.